Collaboration to Enhance Vehicle Registration in Barbados
The Barbados Revenue Authority (the Authority), the Barbados Licensing Authority, general insurance companies, and the Barbados Police Service, have collaborated to enhance the vehicle registration system for private vehicles. This initiative represents a significant step toward improving efficiency, convenience, and compliance for vehicle owners and law enforcement.
Under the new system, owners of private vehicles seeking to renew their vehicle registrations will no longer need to visit the Authority’s payment centres to update and receive the registration disc. Instead, private vehicle registrations will now be completed online, streamlining the process for thousands of motorists across Barbados. Vehicle owners are encouraged to register and familiarize themselves with the digital platform, accessible at https://portal.bra.gov.bb.
Minister in the Ministry of Finance, Ryan Straughn, noted, “this collaborative effort represents a major step in modernizing the way we serve Barbadians. By digitizing this aspect of the private vehicle registration process, we are not only improving convenience for the public but also strengthening the integrity of our registration and insurance systems while working to reduce the lines in our offices.”
When vehicle owners renew their insurance, the policy details from the general insurance companies will be used to update the owner’s vehicle registration records in the licensing system. This initiative ensures that vehicle registration records within the licensing system are current and compliant with the requirements of Section 5(4) of the Road Traffic Act, which mandates annual vehicle registration.
By integrating insurance compliance into the registration process, vehicle owners will be able to download their Digital Vehicle Registration Card upon successful upload of their insurance details.
Carolyn Williams-Gayle, senior manager, Headquarters Services at the Authority highlighted that the information discrepancies will prevent the generation of a Vehicle Registration Card.
“As with any digital transformation, accuracy of records is essential. During the testing of the system, we identified four issues which will prevent the registration card from being generated. Issues may arise due to data entry errors such as incorrect license plate, chassis, engine or VIN numbers; missing information; mismatched records or lapsed insurance policies. To assist vehicle owners, we designed the system to provide real-time error notifications when an issue is detected. These messages will specify the nature of the discrepancy and direct users to the appropriate avenue for the issue to be rectified,” she shared.
“Currently, 75 percent of the general insurance companies which serve Barbados have uploaded their data to facilitate the generation of the Vehicle Registration Card and we thank the insurance companies for their participation in this process. However, where insurance details have not been uploaded, the registrant will still need to visit their insurance company and the Authority’s offices in person to access their Vehicle Registration Card.”
The Authority’s Contact Centre is available 429-ETAX (3829) to answer any questions that citizens may have. As part of the ongoing digital transformation, the team expanded the scope of the project to allow the Barbados Police Service to digitally verify the validity of vehicle registrations. The adoption of these digital solutions seeks to make the roads safer and compliance easier for all citizens.
